Request you Personal Information Record

As part of its role as a debt collection agency, Tasmanian Collection Service (TCS) may have received information about you related to debts lodged with us within the past six years.

Your TCS Personal Information Record provides a summary of these debts, including any insolvency details we may hold. This information is disclosed upon request in accordance with Section 12.1 of the Australian Privacy Principles.

By default, your Personal Information Record will cover the past six years. If you require records beyond this period, please indicate this in your request.

As the report is manually compiled by our team, processing times will vary based on the service option you select. The available options are detailed below:

Service Options

• Your record will be emailed to you within 2 business hours of receiving your application.
• You will receive an updated Personal Information Record every month for 12 months.

• Your record will be emailed to you within 2 business hours of receiving your application.

• Your record will be emailed to you within 21 days of receiving your application.

Before you start

• A Mobile Phone – We will be sending a text message to your mobile number to confirm it’s yours.
• A Personal Email Address – your Personal Information Record will be sent to the email you choose. It should not be a shared email address
• Photo Identification – we will ask you to upload an image of your photo ID in support of your application. We accept:
  • Australian Drivers Licence
  • Personal Identification Card
  • Australian or International Passport
  • Working with Vulnerable People Card
  • Other officially issued photo ID
• A Payment Card – depending on your service selection (see above), our paid options will also need a means of payment. We accept:
  • Mastercard or Visa
  • Apple Pay (only available on some devices)
  • Google Pay

Your Identification Details

To prepare your personalised report, we need a few basic details to confirm who you are. This helps us match you correctly in our system and protect your privacy. Your information is handled securely and never shared without your consent.

Where You’ve Lived & Worked

To help us match your records more accurately, we ask for a few additional details about where you live and work. This also helps us confirm your identity if there are similar records in our system.

Upload a photo or scan of your ID

In order to correctly identify your personal information in our system, we ask that you provide the additional identifying information, below

Choose you Service

Consent