At Tasmanian Collection Service, we understand that life can take unexpected turns. Illness, loss of income, relationship changes, or unforeseen events like natural disasters can all impact a person’s ability to manage their financial commitments.
Our team is dedicated to supporting customers who are experiencing genuine financial hardship, and we approach every situation with fairness, empathy, and respect. We’re committed to working together to find a solution that considers your individual circumstances and helps ease the pressure during difficult times.
If you are experiencing financial difficulty or hardship, please contact us on (03) 6213 5580 so we can assist you. If you would prefer, you can email us at [email protected] outlining your situation and we will contact you.
MoneySmart.gov.au
Find a financial counsellor
Visit Website: https://moneysmart.gov.au/managing-debt/financial-counselling
Budget Planning
Visit Website: https://moneysmart.gov.au/budgeting/budget-planner
Urgent help with money
Visit Website: https://moneysmart.gov.au/managing-debt/urgent-help-with-money
Lifeline | 24 hours
Ph: 13 11 14
Visit Website: Lifeline’s crisis support online chat
13YARN | 24 hours
Ph: 13 92 76
Visit Website
Crisis support for Aboriginal and Torres Strait Islander peoples
Gambling Help Online | 24 Hours
1800 858 858
Visit Website
National Gambling Helpline
Office
29 Argyle Street
Hobart TAS 7001
Postal
PO Box 814
Hobart TAS 7001
Office Hours
9:00am – 5:00pm
Monday to Friday
Office
61 Paterson Street
Launceston TAS 7250
Postal
PO Box 525F
Launceston TAS 7250
Office Hours
9:00am – 5:00pm
Monday to Friday
*Closed daily 12:30pm – 1:30pm
Office
Shop 7, City Square Arcade
28-32 Wilson Street
Burnie TAS 7320
Postal
PO Box 355
Burnie TAS 7320
Office Hours
9:00am – 1:00pm
Monday to Friday