At the outset of the debt collection process, we implement a focused and comprehensive program of timely correspondence and telephone contacts to encourage the debtor to settle the account in full. If needed, we work with the debtor to establish a suitable payment arrangement. Our goal is to resolve the matter efficiently and without the need for legal action, which is often unnecessary. In the majority of cases, the only cost associated with the recovery is our commission on the amount successfully collected, ensuring a cost-effective solution for our clients. By using direct communication and maintaining a professional, respectful approach, we maximise the chances of a successful recovery without escalating the situation to court proceedings.
